Return Policy
Please notify me immediately if you are not happy with your purchase. All returns on a case-by-case basis with the ultimate goal of making my collectors happy.
Please keep in mind that all tin cans are post consumer materials. There may be wear or scratches due to its previous life as consumer packaging.
Please look at the photos carefully. The photos are accurate.
All pins must be returned unworn.
Yes, of course, you can try on the pin, but it cannot be worn to any events.
All pins must be returned within 24 hours. Please notify me that this is in the mail.
Return by USPS in the original packing (or similar packing.)
Shipping must be a box. No shipping envelopes.
Return shipping is at your expense.
Refunds will be a full credit towards another purchase or silver repair. The purchase price includes taxes paid.
No refunds on shipping and packing expense.
No refunds if the pin is damaged, bent or worn.
Privacy Policy
At Harriete Estel Berman Studio, your privacy is treated with the utmost respect. We are committed to protecting your personal information and being transparent about how it’s used.
What Information We Collect
When you make a purchase or contact us through this website, we may collect:
Your name
Shipping and billing address
Email address
Phone number (if provided)
This information is used solely for order fulfillment, customer service, and our private studio records.
How Your Information is Used
We do not share, sell, or distribute your personal information with any third parties ever.
Your contact and purchase details are stored securely and are used exclusively for:
Shipping and communication about your order
Internal record keeping for collectors and past sales
Cookies & Tracking
We do not actively collect cookies or personal browsing data.
Please note that this website is hosted on Squarespace, which may collect anonymous usage data to ensure site functionality. We do not access or store that information ourselves.
Sales Tax
Sales tax is only applied to purchases shipped to California, as required by law.
Your Rights
If you wish to update, review, or request deletion of your personal information, please contact us directly at harriete@harrieteestelberman.com.
FAQ’S
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Yes, I accept personal checks. Please contact me by email in advance of your purchase. We can figure out the total for your purchase and shipping.
You can mail one check for your purchase. When the check arrives it will be deposited. Shipping will be the next day (after the check is deposited.)